HEALTH & PATIENT CARE | Lack of quality care by doctors, nurses, technical agents, clerical staff, risk management staff, administrative staff, and boards of hospitals in patient care has raised "red flags" that jeopardize the Hippocratic Oath and standard of service.
"I have experienced a major disconnect as a patient from 2019 to now with inconveniences, lack of timely service, questionable payout of my insurance-guarantor, and unsatisfied services", said Mary Glass, patient of Cleveland Clinic, University Hospital, and Oak Street Hill in Ohio.
25 Red Flags
Below are 25 red flags identified for review and change.
- 15-minute clock for visit
(maximum).
- academic student labeled doctor
when students are not "certified" by the health industry-state.*
- advertisement of
"Accepting NEW patient" but fails to honor services needed by the patient.
- black balling by a doctor after the doctor asked for removal of care due to patient expectations.
- black-balled patient records
after patient share patient care concerns.
- failure to explain all reports
with technical support.
- failure to return calls by a doctor.
- failure to review and discuss
CT, MRI, and image reports sent to attention.
- false advertisement of hospital
high standards, not seen by patient.
- False billing – for incorrect
doctors and experts.
- False billing due to inaccurate
imaging or reports.
- lack empathy and sensitivity.
- lack of doctors - anesthesiologists
and gastroenterologists.
- lack of equity inclusion of
doctors and academic students.
- lack of staff for patient care
for doctors.
- lack of trained staff to operate the doctor’s office.
- marginalizing of African
Americans, seniors, and low-income patients.
- nurse, office staff, academic
students, and scheduling staff responding to the patient for the certified-state doctor with disrespect and COVER-UPS.
- the patient lengthy wait for
seeing/visiting with the doctor.
- Press Ganey evaluation survey
misleading.
- refusal to listen to patient concerns - arbitrary and capricious decisions by doctors without the approval of the patient.
- U.S. World Report misleading.
- Violation of
security-legal-safety of medical records.
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