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Improving Patient Experience: A Hands-on-Guide for Safety-Net Clinics
California HealthCare Foundation
Fisher, Tammy; Hunter Gatewood
Provides step-by-step guidance for clinics and small practices on identifying areas for improvement and preparing for, making, and sustaining and spreading improvement in patient-provider relationships and patient access to primary care appointments.
Published: October 2011
Funder(s): California HealthCare Foundation
Subject(s): Health; Health, Healthcare Access/Reform
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Crossing the Finish Line: A National Effort to Address Near Completion
Institute for Higher Education Policy
Offers a framework for reengaging students who leave higher education when they are close to obtaining degrees, highlights early findings from regional and national efforts to help near-completion students graduate, and presents promising strategies.
Published: November 2011
Funder(s): Carnegie Corporation of New York
Subject(s): Higher Education; Education
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